Starwood Med Spa Policies

Appointments & Consultations

To schedule an appointment or consultation, please contact our front office team at 214-214-4237. We look forward to meeting you and working with you to begin your rejuvenation journey.

Billing & Payment

We accept the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Personal check, and Starwood Med Spa Gift Cards & Certificates.

NSF/Returned Check Policy

Returned checks will incur a $25.00 return check fee.

Cancellation Policy

Please be advised of Starwood Med Spa’s Cancellation Policy.

  • Starwood Med Spa requires a 24 hour notice to cancel or reschedule an appointment.

    For all appointments, credit card information is required to be kept on file. In the event you miss a scheduled appointment and/or do not cancel your appointment prior to 48 hours, and/or an ‘unapproved’ cancellation, your card will be charged a $50 “No Show” Fee.

  • If you arrive more than ten minutes late for your scheduled appointment, it will be considered a “No Show”. At that time, your card will be charged the $50 ‘No Show’ fee. Provision of services for late appointments will be at Starwood’s discretion.

  • If a client has excessive no shows or last-minute cancellations, Starwood reserves the right to refuse further service regardless of contracts or other set appointments. Any monies paid will be forfeited or considered non-refundable.